A Culture of Meticulous Quality Standards Produces Exceptional Value
Through a series of strategic quality initiatives, Richmond Cold Storage has created an operating culture founded on rigorous and precise quality methods and employees motivated to excel. 
Using ISO certification requirements as a basis for executing the right processes and meticulously measuring each and every process point, the employees and leaders at Richmond Cold Storage are committed to produce exceptional results at lower costs for our customers.
ISO Certifications
It's not a matter of standards someone created - it's meticulous adherence to ISO requirements. That's just one of the strategies that create a competitive advantage for Richmond Cold Storage, and it results in better products, services and value for our customers.
Our acceptance and adherence to ISO certifications require:
- Process documentation and ongoing measurements that ensure things get done right
- Ongoing employee education to execute the best methods and report defects
- Open and honest communication in which continuous improvement is recognized
 |
 |
 |
Employee Involvement
Our employees have become the centerpiece to precise execution of our ISO standards, and this helps to create quality for you while keeping costs low. As a privately held company, Richmond Cold Storage is not "under the gun" to produce short term results that might put operational integrity at risk. Employees are encouraged to execute processes within standards and report anything that's not right. Leadership is given every opportunity to improve rather than criticized for mistakes, resulting in an environment built on trust and constant improvement. This ensures things get done right the first time, waste is minimized and economic value is not compromised - all resulting in superior products and services to you at lower cost. By embracing the ISO standard, you get a guarantee that we will continuously improve upon the way we handle your product.